PRIVATE LESSON PROGRAM POLICIES
COVID-19 POLICY:
- FACILITY ALLOWS ONLY 7 PER COURT, 28 MAX due to COVID-19.
- The tennis facility makes a certain number of courts available for private tennis lessons and/or public play. If a private tennis lesson is canceled at the last minute, that tennis court may go unused and the tennis pro will be financially responsible for the court they reserved specifically for your lesson.
PAYMENT POLICY:
- Private lessons can be paid prior or at the end of the lesson: Online, Venmo, Zelle, Check, Credit card or cash. No refund. A credit will be issued.
CANCELLATION POLICY:
- There will be NO CHARGE for cancellations made MORE than 24-hours in advance.
- Cancellations made in less than 24-hours’ notice will be charged FULL AMOUNT of the fee for the private lesson.
AFTER SCHOOL PROGRAM POLICIES
COVID-19 POLICY:
- FACILITY ALLOWS ONLY 7 PER COURT, 28 MAX due to COVID-19.
Rules and Policies
- Monthly tuitions are based on “4 weeks”, this means that if a month has 5 weeks you will get extra days. On another note if a month has 5 weeks and we are closed due to a holiday or weather issues,or if you miss a class, no make up will be required.
- Pro-rated fees are only applicable on the initial month of enrollment.
- Fees may not be credited toward missed classes.
- Tuition is due by the 5th of each month.
- 5% late fee will apply if we do not receive payment on time.
- Minimum of 2 days is required for each program. You can pick and choose your day as long as there is space in the class.
- We do require your credit card information to keep on file. You can pay Cash, Credit card, check, Online, Venmo (@Valter-Paiva), Zelle (valtertennis1@gmail.com), or auto pay.
- No refund will be issue but future credit.
CANCELATION:
Discontinuing class programs require immediate notification via email at valtertennis1@gmail.com or by phone (562-266-8882) by the 25th of each month. Failure to notify us will result in a monthly fee billing of your child’s scheduled class. There are no reimbursements for class fees
RULES:
- In case of weather issues, programs cancelations will be communicating via email and hour prior to the beginning of the class.
- Make ups and rain outs: Makeups are offered but due to Covid 19 and the limited space, a makeup must be scheduled and approved .Make up can be carried over 1 month in addition to your monthly enrollment and if there is room.
- We will schedule additional Saturday or Sunday make- ups classes if needed.
- There are no make-up classes given for holidays.
- Refund or credits are not issued due to weather interruption. You will have a make up.
SEASONAL CAMP PROGRAM POLICIES
COVID-19 POLICY:
- FACILITY ALLOWS ONLY 7 PER COURT, 28 MAX due to COVID-19.
PAYMENT POLICY:
- Registration must be paid in full prior to the start of the camp to secure your spot.
- You can pay Cash, Credit card, check, Online, Venmo (@Valter-Paiva), Zelle (valtertennis1@gmail.com).
CANCELLATION POLICY:
- If you cancel within 72 hours, you will get a refund minus the processing fees. If you cancel past 72 hours, a credit will be issued towards any of our programs.
RULES:
- Camp runs on a weekly basis.
- Make-ups are offered, but due to Covid 19 and the limited space, a make-up must be scheduled and approved by Valter Paiva.
- Drop-ins available only when scheduled directly with Valter Paiva via email and if space available. $50 per session/per day.
Thank you for taking the time to read and understand all the above policies and procedures. We also thank you for the continued support.